FAQ'S

1. What is the washing instruction recommended for Porwalbros suits ?

Ans: Dry clean option is highly recommended.

2. Can I change/ Exchange product purchased in porwalbros.in on my existing 

order once dispatched?

Ans: No, once the order is confirmed by the client over the phone we dispatch 

the product to given address. So you cannot change or exchange  after product 

is dispatched.

3. Can I get discount on bulk purchase on porwal bros products?

Ans:  Yes, we do provide wholesale price on bulk order of stock purchased for 

boutique, retailers and solo entrepreneurs. You just need to fill wholesale 

inquiry form and send us. We will call and assist you. 

4. Is shipping charges free for all porwalbros.in products?

Ans: Yes, Shipping charges are absolutely free within India.

5. Is Shipping is charged if I am ordering from outside India?

Ans:  Yes, Shipping will be charged if the orders are placed from outside India 

as we use the best courier service logistic company to deliver you the product 

safely with minimum costing.

6. How long does it take for the order to reach me after order confirmation?

Ans: Once order is confirmed from client through our customer support, it 

takes 3 – 5 working days for the product to reach you within India. And for the 

order placed from outside India it takes 8-12 working days. We will inform you 

immediately in case we require more time on particular product.

7. Can I pay using my credit card for bill payments?

Ans: Yes, we accept all major debit cards. 

8. What happens when I am not available during product delivery?

Ans: During filling the form after purchase we have provided alternate address 

to be shipped, we request you to fill both the address as it will help us to 

deliver the product on time.

9. What if I receive a damaged product, do I have option of exchange or 

money refund?

Ans: Porwalbros team inspects the product twice before dispatching the 

product and in case you receive damaged product you need to order new 

product from porwalbros.in and if the costing is higher then the previous order 

money will be refunded in 8-12 working days. Please email us to 

info@porwalbros.in

when you find damaged product.